Groups: Registered
Joined: 12/27/2010(UTC) Posts: 2 Location: Pennsylvania
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Hello all, I'm new to the cricut world. Just received my cricut, opened it, loaded the paper on to the cutting mat and installed the knife assembly. Everything appears to be correctly installed. Problem is it does not cut. Please help.
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Groups: Registered
Joined: 8/24/2010(UTC) Posts: 825 Location: ITS NICE AND SUNNY HERE
Thanks: 4 times Was thanked: 54 time(s) in 47 post(s)
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did you remove the plastic cap on the end of the blade? (its usually blue) if so...i to had this problem and was told by a friend to buy a new set of blades, i did and it fixed the problem right away!!!!
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Medals:  Groups: Circle Member, Registered Joined: 11/30/2008(UTC) Posts: 451 Location: MQ PG #9 POST #268
Thanks: 211 times Was thanked: 73 time(s) in 54 post(s)
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You should also check and make sure you have the housing inserted properly - sometimes it's not low enough... I've had customers with that problem - Good Luck!!!
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Groups: Registered
Joined: 12/27/2010(UTC) Posts: 2 Location: Pennsylvania
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Yes, the cap was removed. I have the arrow on the blade assembly facing forward and set to #4, pressure setting @ #3. Just doesn't cut. It appears it is installed correctly.
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Medals:  Groups: Circle Member, Registered Joined: 11/30/2008(UTC) Posts: 451 Location: MQ PG #9 POST #268
Thanks: 211 times Was thanked: 73 time(s) in 54 post(s)
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If you're using heavier paper you might need to set the pressure to high or max
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Medals:  Groups: Registered, Circle Member Joined: 2/22/2009(UTC) Posts: 3,468 Location: Earth
Thanks: 2991 times Was thanked: 1593 time(s) in 1011 post(s)
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you may need to either update your firmware at cricut.com or reset your machine. I've never had to, but I understand there is a button behind the blade housing you push to reset.
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