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retffreak49498149f6cc Offline
#1 Posted : Friday, December 06, 2013 10:27:03 AM(UTC)
retffreak49498149f6cc

Rank: Newbie

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Joined: 12/1/2013(UTC)
Posts: 2

Omgosh. I am so frustrated and ticked off. I just recieved the E2 and I have had nothing but problems.When I click the cut button in the CCR, it freezes at "checking mat status". I can cut directly from the machine using the pre-loaded images but, I can not use the CCR at all. I have updated everything there is to update and still it doesn't work. I had high hopes for this machine and I have had nothing but problems. Am I missing something in regards to the CCR? I have watched so many video's my eyes are ready to explode. Thank you
Sherri Kay Offline
#2 Posted : Friday, December 06, 2013 11:06:25 AM(UTC)
Sherri Kay

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It's very possibly your antivirus program that is not allowing CCR. You need to go in and add CCR into the exceptions (sp?)
desiree40550f82c19 Offline
#3 Posted : Friday, December 06, 2013 3:16:10 PM(UTC)
desiree40550f82c19

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Have you cut anything at all? I am having the same issue. I have had for a year. Never had the issue until a few day ago. It is ridiculous!! I called cricut craft room for the 2nd time within a week.
Crafty Pom Offline
#4 Posted : Wednesday, December 11, 2013 12:58:09 AM(UTC)
Crafty Pom

Rank: Newbie

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Joined: 3/23/2013(UTC)
Posts: 6
Location: Oz

Hi,

I've had this issue too. I think I usually save the project, log right out, log back in and open project. Failing that save it and turn your Cricut off and on again. Very annoying.
retffreak49498149f6cc Offline
#5 Posted : Thursday, December 12, 2013 4:59:34 PM(UTC)
retffreak49498149f6cc

Rank: Newbie

Groups: Registered
Joined: 12/1/2013(UTC)
Posts: 2

The situation took care of itself, how it did, I have no idea. It just started working. After using the machine for one day, I packed it up and sent it back to overstock.com. I ordered the Silhouette cameo, it will be here on 12-16-13. I sure hope it lives up to the great reputation it has.
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