Flag
  • Sign In
  • 0 items
  • Search
Welcome Guest! Please login to enable all features.

Notification

Icon
Error

Elizabeth Gray Offline
#1 Posted : Monday, October 21, 2013 2:53:05 PM(UTC)
Elizabeth Gray

Rank: Newbie

Groups: Registered
Joined: 9/7/2007(UTC)
Posts: 2

Thanks: 2 times
I tried to update my G today and am having a problem. It will run the sync and then it
says that I have an update. Ran that and then it says installing 1 of 11 missing fonts and then it just quits. Nothing happens. The stop button isn't highlighted and it just sits there. I thought maybe it just needs to take some time but 45 minutes later the same screen. Confused I uninstalled and reinstalled sync cause i had a previous error and adobe kept saying it needed to update. I am very frustrated cause I updated when I linked with the craft room and no problem then. Going to a scrapbook retreat this weekend wanted to use my new cartridges. Angry
CricutGena Offline
#2 Posted : Monday, October 21, 2013 8:51:10 PM(UTC)
CricutGena

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Registered, Circle Member, Circle Moderator, Cricut Community Moderator
Joined: 3/28/2011(UTC)
Posts: 931

Thanks: 4 times
Was thanked: 964 time(s) in 306 post(s)
Hello. If you have not installed the updates for Adobe Air you will continue to have issues using the Cricut Sync. Please make sure that you have the latest version. Also, if you are using an antivirus you will need to add the Sync program into the antivirus's exceptions list along with the ccrbridge.exe program. If you need assistance please contact customer service at 877-7cricut.

-Cricut Gena
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF | YAF © 2003-2014, Yet Another Forum.NET
This page was generated in 0.092 seconds.
nebo-cricut-02