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mrswobbly17620a59 Offline
#1 Posted : Tuesday, July 09, 2013 11:17:32 AM(UTC)

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I have purchased Wall Decor and More and it stated works with all machines yet I can not link it as it keeps coming up wrong serial number - how do I get round this?

Customer service is rubbish no one answer the phone and no one answer email!

Right now I hate Cricut and its productsAngry

Edited by user Tuesday, July 09, 2013 11:18:12 AM(UTC)  | Reason: Not specified

TammyPuckett Offline
#2 Posted : Tuesday, July 09, 2013 12:07:52 PM(UTC)

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If you are trying to link it to the CCR, try to shut it down & restart it & then link it by putting the cartridge into the machine you are going to use. If you are linking it to your G, turn it off & restart it & plug it into an electrical socket. I have found with some things on the G that it functions better when it is plugged into an electrical socket. If you are trying to link directly to a machine, it doesn't work that way. You have to link it to CCR or to the G to link!
JoyceG Offline
#3 Posted : Tuesday, July 09, 2013 8:18:17 PM(UTC)

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did ya buy it new or was it previously owned by someone else? If previously owned, it might already be lonked to someone elses account.

Until you can get thru to CS and get help, you can still use the cartridge if you need it now. just plan what you want to cut in CCR and when prompted to incert the cartridge, do so and it will cut what you need.

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