Groups: Registered
Joined: 3/12/2013(UTC) Posts: 1
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Just set up my new machine and I am having a problem with cutting. As the blade goes across the page to begin cutting it scores a line through the paper.
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Medals:  Groups: Circle Member, Registered You have been a member since:: 9/26/2006(UTC) Posts: 9,613  Location: Brisbane, Australia Thanks: 1832 times Was thanked: 6599 time(s) in 3093 post(s)
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Have you connected it to Cricut Sync yet and updated it? http://www.cricut.com/home/support/cricut-sync
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Groups: Registered
Joined: 3/16/2013(UTC) Posts: 1
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I just bought the expressions 2 machine and I did download the latest update, but I am also getting that straight cut line across the top of my images.
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Medals:  Groups: Circle Member, Registered You have been a member since:: 9/26/2006(UTC) Posts: 9,613  Location: Brisbane, Australia Thanks: 1832 times Was thanked: 6599 time(s) in 3093 post(s)
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Originally Posted by: bsthlf9f41f861  I just bought the expressions 2 machine and I did download the latest update, but I am also getting that straight cut line across the top of my images. I'd give PC customer service a call. It could be the blade housing itself which is replaceable.
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Groups: Registered
Joined: 12/27/2012(UTC) Posts: 2
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I've had my Cricut since Christmas. I loved my personal cricut so much I decided to upgrade. Boy, am I ever sorry I did....I hate the E2. I have replaced the blade. I have tried 8 million different combinations of settings. I have synced and resynced. I have spent a fortune in paper. It still tears the paper and/or doesn't cut through. On top of that, the speed is now backwards. What a mess. And what a disappointment. Selling everything!
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Medals:  Groups: Registered, Circle Member, Circle Moderator, Cricut Community Moderator Joined: 3/28/2011(UTC) Posts: 441
Thanks: 1 times Was thanked: 329 time(s) in 118 post(s)
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Hello everyone! I would encourage you to call customer service at 877-7cricut. We would be happy to assist you!
-Cricut Gena
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