Groups: Registered
Joined: 11/4/2008(UTC)
Posts: 11
Thanks: 4 times
Was thanked: 1 time(s) in 1 post(s)
|
Hey, can anyone give me some help.....my friend's usb port broke off in her gypsy....support said it's out of warranty - sorry. Then after looking online I see that this is not an isolated issue....it is a known problem....does anyone know who I can contact about this issue???
|
|
|
|
|
|
Medals:  Groups: Registered, Circle Member
Joined: 1/30/2011(UTC)
Posts: 1,199
Thanks: 749 times
Was thanked: 501 time(s) in 376 post(s)
|
Some people have had good results bringing it into a tv repair shop (or phone repair) to have the usb thing re-soldered back in place.
Mary
|
|
|
|
|
|
Groups: Registered
Joined: 12/24/2007(UTC)
Posts: 1
|
My USB port on my Gypsy broke off. I tried taking it to a cell phone repair shop, they soldered the USB back on but the tiny connections to the motherboard remain broken, thus it still doesn't connect. The frustrating thing is that the machine itself if fine. I tried customer service and since it's out of warranty the only thing they offered was to re-serialize a new gypsy if I bought one. I miss my gypsy!!!! I'm looking around for another one, but since they are no longer manufacturing them used ones are insanely expensive.
FRUSTRATING!!!
|
|
|
|
|
|
Groups: Registered
Joined: 11/27/2009(UTC) Posts: 2,689  Location: USA Thanks: 303 times
Was thanked: 717 time(s) in 593 post(s)
|
Originally Posted by: Childrensbooklover  My USB port on my Gypsy broke off. I tried taking it to a cell phone repair shop, they soldered the USB back on but the tiny connections to the motherboard remain broken, thus it still doesn't connect. The frustrating thing is that the machine itself if fine. I tried customer service and since it's out of warranty the only thing they offered was to re-serialize a new gypsy if I bought one. I miss my gypsy!!!! I'm looking around for another one, but since they are no longer manufacturing them used ones are insanely expensive.
FRUSTRATING!!! They now offer repairs on Gypsy's they started this last month. here is the link to get the repair. you have to pick the right fix. http://www.cricut.com/sh...s-Gypsy-Repair--738.aspx
|
|
|
|
|
|
Groups: Registered
Joined: 7/22/2009(UTC)
Posts: 291
Thanks: 15 times
Was thanked: 76 time(s) in 56 post(s)
|
same thing happened to mine, I took it to a cell phone repair shop. The gentlemen fixed it in a day, charged me 50.00, and all is as good as new.
|
|
|
|
|
|
Medals: Groups: Registered, Circle Member, Circle Moderator, Cricut Community Moderator
Joined: 3/28/2011(UTC)
Posts: 445
Thanks: 1 times
Was thanked: 331 time(s) in 119 post(s)
|
Hello, the cricut.com web site offers Gypsy repair options. These options include a port repair. It also changes the battery with this repair. I hope that this helps!
-Cricut Gena
|
|
|
|
|
|
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.