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Joined: 12/21/2011(UTC) Posts: 57
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A lot of the digital handbooks are not available for cartridges... makes it hard to decide which cartridges to buy! Hopefully this is temporary?
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Medals:  Groups: Circle Member, Registered Joined: 9/26/2006(UTC) Posts: 9,629  Location: Brisbane, Australia Thanks: 1833 times Was thanked: 6609 time(s) in 3100 post(s)
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Which carts are you getting the error messages on?
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Medals:  Groups: Registered, Circle Member Joined: 8/9/2006(UTC) Posts: 2,061  Location: BC Thanks: 717 times Was thanked: 1037 time(s) in 573 post(s)
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I'm finding the same problem w/ a LOT of cartridges. Here's the message I get when I try to download a digital handbook:- 404 - File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable. Then, when I try to view the "Look Book", this is what I get:- Ladybug attached the following image(s):
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Medals:  Groups: Circle Member, Registered Joined: 9/26/2006(UTC) Posts: 9,629  Location: Brisbane, Australia Thanks: 1833 times Was thanked: 6609 time(s) in 3100 post(s)
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Looks like PC still have some housekeeping to do!
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Groups: Registered
Joined: 9/26/2011(UTC) Posts: 340  Location: Louisiana MQ#413 Pg 14 Thanks: 113 times Was thanked: 89 time(s) in 76 post(s)
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Same thing is happening to me. Is this permanent or temporary because it's been happening for a long time with several.
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Medals:  Groups: Registered, Circle Member Joined: 8/27/2009(UTC) Posts: 6,958  Location: TX Thanks: 197 times Was thanked: 3788 time(s) in 1928 post(s)
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I wrote Cricut Maille about it yesterday because I bought 3 new cartridges that I can't access. In addition, I have a couple....Something to Remember and Quilted Christmas that do not have a handbook at all! So disconcerting!
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Medals:  Groups: Circle Member, Registered Joined: 9/26/2006(UTC) Posts: 9,629  Location: Brisbane, Australia Thanks: 1833 times Was thanked: 6609 time(s) in 3100 post(s)
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Originally Posted by: STW  Same thing is happening to me. Is this permanent or temporary because it's been happening for a long time with several. I'd say it's temporary. There were a lot of links broken when they did the website update a few months ago. Gradually things are being fixed.... Hopefully now that CricutMallie has been made aware of the problem someone will get on to it. 
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Groups: Registered, Circle Moderator, Cricut Community Moderator Joined: 11/5/2012(UTC) Posts: 219 Location: Utah
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Yep-- I've seen and passed along that: -several of the cartridges are missing DH's (if you find more, please don't hesitate to let me know) -that error messages keep popping up for you
Whenever I hear back from our Cartridge team, I'll post answers on both threads :)
Happy Thanksgiving!!
-Mallie @ Cricut
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