Welcome Guest! Please login to enable all features.

Notification

Icon
Error
My Expression 2 won't sync
Share Options View LastGo to last post UnreadGo to first unread
Previous Topic Next Topic
thomasshamonicab20c6d39 Offline
#1 Posted : Sunday, October 14, 2012 10:54:27 AM(UTC)
thomasshamonicab20c6d39

Rank: Newbie

Groups: Registered
Joined: 10/14/2012(UTC)
Posts: 2
I am having issues with connecting my Expression 2 to sync. I have restarted my computer several times and turned off anti-virus and firewall. The driver is installed on my computer, but when I get ready to sync it finds the cricut system, but it just says connecting to Expression 2 for hours. I don't know what else to do, I'm just so frustrated.Mad Please help!
Back to top
Cricut Dani Offline
#2 Posted : Sunday, October 14, 2012 11:02:04 AM(UTC)
Cricut Dani

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Registered, Circle Member, Circle Moderator, Cricut Community Moderator
Joined: 12/5/2011(UTC)
Posts: 45

Thanks: 15 times
Was thanked: 15 time(s) in 11 post(s)
Hello, We are sorry tohear you are having difficulties updating your Expression 2.

It does sound like your antivirus may be interfering with our program. Normally, even if you disable them they will still block communication with your machine. We would like to recommend contacting your antivirus provider to make sure that our programs are added to the exception list including CCRBridge.exe, Cricut Sync, Cricut CraftRoom, as well as Adobe Air. We hope this information helps.

-Cricut Dani
Back to top
thomasshamonicab20c6d39 Offline
#3 Posted : Sunday, October 14, 2012 11:15:53 AM(UTC)
thomasshamonicab20c6d39

Rank: Newbie

Groups: Registered
Joined: 10/14/2012(UTC)
Posts: 2
I have removed the anti-virus from my computer and still having issues
Back to top
CherylG Offline
#4 Posted : Sunday, October 14, 2012 6:53:26 PM(UTC)
CherylG

Rank: Advanced Member

Groups: Registered
Joined: 2/5/2008(UTC)
Posts: 32
Location: The Beautiful Texas Hill Country

Was thanked: 11 time(s) in 9 post(s)
I have never had problems with CCR ... until now. I tried to open my CCR and it started initializing and just hung there. I have uninstalled and reinstalled the software and still nothing.

I went to run Cricut Sync since I have not done that for a few months and now I cannot get the sync to work.

Very frustrating.
Back to top
BLOG
Spookysnip Offline
#5 Posted : Thursday, October 18, 2012 6:46:14 AM(UTC)
Spookysnip

Rank: Advanced Member

Groups: Registered
Joined: 8/22/2011(UTC)
Posts: 54
Canada

Thanks: 27 times
Was thanked: 7 time(s) in 7 post(s)
Maybe try uninstalling and restalling CCR and Cricut Sync?
Back to top
BLOG
rparak0e5ff87f Offline
#6 Posted : Saturday, March 02, 2013 1:56:02 PM(UTC)
rparak0e5ff87f

Rank: Newbie

Groups: Registered
Joined: 3/2/2013(UTC)
Posts: 1
I am not able to sync my Expressions 2 and my Expressions 2 has stopped working. I have a MAC. I have tried to reinstall several times.
This is very frustrating. Need help!!!!!!
Back to top
JeanP Offline
#7 Posted : Saturday, March 02, 2013 2:18:57 PM(UTC)
JeanP

Rank: Advanced Member

Groups: Registered
Joined: 2/26/2008(UTC)
Posts: 3,437
United States
Location: Southern RI MQ Pg4 #111

Thanks: 556 times
Was thanked: 472 time(s) in 407 post(s)
I have done EVERYTHING that has been suggested on this MB and I cannot get my E2 to communicate with CCR or Sync. Uninstalled and Reinstalled everything, turned off Antivirus, installed Adobe Air, did the exceptions and still nothing!!!!

I have been told that you need to call PC and have someone help you thru the process.
Now to just find the time to be on the phone forever!!!!

Good luck
Back to top
BLOG
Cricut Dani Offline
#8 Posted : Saturday, March 02, 2013 2:40:15 PM(UTC)
Cricut Dani

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Registered, Circle Member, Circle Moderator, Cricut Community Moderator
Joined: 12/5/2011(UTC)
Posts: 45

Thanks: 15 times
Was thanked: 15 time(s) in 11 post(s)
Originally Posted by: JeanP Go to Quoted Post
I have done EVERYTHING that has been suggested on this MB and I cannot get my E2 to communicate with CCR or Sync. Uninstalled and Reinstalled everything, turned off Antivirus, installed Adobe Air, did the exceptions and still nothing!!!!

I have been told that you need to call PC and have someone help you thru the process.
Now to just find the time to be on the phone forever!!!!

Good luck



Hello JeanP,

Who is your antivirus with? What exactly are you experiencing when you try to connect your Expression 2 to the Craft Room or Cricut Sync programs?

-Cricut Dani
Back to top
cmlouky06ffe950 Offline
#9 Posted : Monday, March 04, 2013 12:42:11 PM(UTC)
cmlouky06ffe950

Rank: Newbie

Groups: Registered
Joined: 3/3/2013(UTC)
Posts: 5
If it helps, I just found out that I can't sync mine either because my operating system isn't "advanced" enough to do the sync. I have to upgrade from Windows Vista first, then do the sync.
Back to top
christinez.leblancd3dd0286 Offline
#10 Posted : Thursday, March 07, 2013 5:00:56 AM(UTC)
christinez.leblancd3dd0286

Rank: Newbie

Groups: Registered
Joined: 2/27/2013(UTC)
Posts: 1
My E2 has been syncing for 12 hours!!! Cursing I assume this us not normal. What happens if I just turn it off?
Back to top
CricutGena Offline
#11 Posted : Thursday, March 07, 2013 9:02:26 PM(UTC)
CricutGena

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Registered, Circle Member, Circle Moderator, Cricut Community Moderator
Joined: 3/28/2011(UTC)
Posts: 446

Thanks: 1 times
Was thanked: 336 time(s) in 121 post(s)
Hello everyone! Our wonderful Customer Service representatives would love to assist you! Please give us a call at 877-7cricut!

-Cricut Gena
Back to top
tmgcrafts6dec1d82 Offline
#12 Posted : Wednesday, March 20, 2013 6:11:54 PM(UTC)
tmgcrafts6dec1d82

Rank: Newbie

Groups: Registered
Joined: 4/22/2012(UTC)
Posts: 1
I was having a lot of problems with trying to update the Cricut Expression 2.
I was getting a bridge error. Sync failed to connect to the bridge.
You need to install Cricut design room & Cricut sync and Adobe Air first.
Do not plug your Cricut into your computer before you install the programs!!!!
If you did, you will have to uninstall both programs and then install again.
I use Norton Internet Security 2012 for my anti-virus, on a HP computer with Windows 7.
What I had to do to solve this issue is open Norton Internet Security, go to settings,
then open configure, in "Exclude from auto-protect, sonar and download intelligence detection".
The real time exclusions window will open,double click on add, then on files. The add item window opens,
double click on the browse button (the little open folder to the right). Double click on local disk c:,
then double click on program files(x86). double click Cricut craft room, and the highlight the file
CCR-Bridge and click OK.

Then you need to do the same thing for Cricut Sync, this time go to program files(x86) and then Cricut Sycn and then highlight
CCR-Bridge in the Cricut Sync folder and click on OK. You should be back to the real time exclusions window.
Click on apply. Now close all the windows in Norton.

You will need to do the same thing for the firewall. Go to start, control panel, system & security, Allow a
program through windows firewall, click on browse, in the left panel open local disk c: and go to program files(x86),
then Cricut design room, and highlight CCR-Bridge, then click OPEN. Do the same thing for Cricut Sync.
You should have CCR-Bridge on the list twice( one for craft room and one for sync ). Close the all windows.
Plug in your Cricut's USB cable to your computer and let the drivers install, when you get the driver install
complete at the bottom of the screen. Start the Cricut Sync program, it should update now.

Edited by user Wednesday, March 20, 2013 6:14:59 PM(UTC)  | Reason: Not specified
Back to top
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF | YAF © 2003-2013, Yet Another Forum.NET
This page was generated in 3.387 seconds.
nebo-cricut-03