Groups: Registered
Joined: 10/3/2012(UTC)
Posts: 1
|
I just rec my Imagine yesturday and it has been full of problems. I finally got the machine/ink calibrated after many tries and finally cutting it off last pm and trying again this am. It was not accepting the mat. After that problem was taken care of I was able to do one cut. I turned it off and after several hours turned back on. The "Upgrading your imagine Warning do not power off has been on the sream for almost 1 hour, with the progress bar showing, filling and hen starting over.. What do I need to do? I am VERY frustrated!!
|
|
|
|
|
|
Medals:  Groups: Circle Member, Registered Joined: 5/12/2010(UTC) Posts: 5,078  Location: Southwest Washington State Thanks: 1159 times
Was thanked: 2049 time(s) in 1257 post(s)
|
Originally Posted by: bonnie.blake8e0f5b11  I just rec my Imagine yesturday and it has been full of problems. I finally got the machine/ink calibrated after many tries and finally cutting it off last pm and trying again this am. It was not accepting the mat. After that problem was taken care of I was able to do one cut. I turned it off and after several hours turned back on. The "Upgrading your imagine Warning do not power off has been on the sream for almost 1 hour, with the progress bar showing, filling and hen starting over.. What do I need to do? I am VERY frustrated!! Sounds like it is cycling over and over. I would start with downloading cricutsync ( www.cricut.com/cricutsync ). Shut the Imagine off. Hook it to the computer you just put cricut sync on, turn the machine on and give it a moment and then open cricutsync. See if that will over ride it. It'll probably tell you that you have updates it needs to do. Usually it's helpful to uncheck all but one of the boxes if there's more than one and do one update at a time. If it stalls beyond 5-10 minutes where the bar is not moving across the screen, unplug the usb and plug it back in. If this doesn't work, you'll probably need to do a system restore which the directions are on a sticky in this forum. You can call PC to double check and they can walk you through it too. HTH :)Khrista
|
|
|
|
|
|
Medals: Groups: Registered, Circle Member
Joined: 2/21/2009(UTC)
Posts: 1,049
Location: Florida
Thanks: 881 times
Was thanked: 344 time(s) in 276 post(s)
|
This was happening to me the other day too. I had not updated in a very LONG time. The cricut sync just kept going and going even after the bar had reached the end. My Imagine had gone back to the start up screen (not the 'connected to sync' screen) but the sync on the computer was still going. So I just unplugged it and decided to re-do it this weekend to see what happens.
|
|
|
|
|
|
Medals: Groups: Registered, Circle Member
Joined: 2/21/2009(UTC)
Posts: 1,049
Location: Florida
Thanks: 881 times
Was thanked: 344 time(s) in 276 post(s)
|
I took time yesterday to do the full updates on my imagine and I kept getting errors-like it didn't or couldnt completely update, try again, etc. So I tried about 4 times last night and left it running all night. That didn't help cause I forgot to turn the auto-sleep on my computer off (super genius here).
So today I tried it and it finally was able to complete.
Cricut Sync said I am at: Version 21.18
Firmware: 0001
Content: 0035
My actual Imagine says I'm at: Version 1.01
(0123:0035:0239:202C)
And I'm happy to report that it will now recognize my new carts, woo hoo!!!
So there is hope :)
|
|
|
|
|
|
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.