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lovestosew04ef5abc Offline
#1 Posted : Wednesday, March 21, 2012 4:33:50 PM(UTC)
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I have been trying now for a week to get the CCR program to work on my MAC. I downloaded the app, created a file, and when I press CUT I get "no device found". I uninstalled my virus software and it still won't cut. Have any of you had similar problems that maybe can help me? I am getting very frustrated and ready to forget about CCR.Cursing
Narelle Offline
#2 Posted : Wednesday, March 21, 2012 6:41:08 PM(UTC)
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Originally Posted by: lovestosew04ef5abc Go to Quoted Post
I have been trying now for a week to get the CCR program to work on my MAC. I downloaded the app, created a file, and when I press CUT I get "no device found". I uninstalled my virus software and it still won't cut. Have any of you had similar problems that maybe can help me? I am getting very frustrated and ready to forget about CCR.Cursing

Your E2 must be updated using CricutSync before you can use it with CCR.

You can download CricutSync from http://www.cricut.com/cricutsync/

Once you done that CCR should recognise it.
lovestosew04ef5abc Offline
#3 Posted : Thursday, March 22, 2012 5:29:03 PM(UTC)
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I downloaded Cricut Sync on my MAC and it still says device not plugged or not turned on. It is plugged in and turned on. I'm going to give up.Mad
Narelle Offline
#4 Posted : Thursday, March 22, 2012 6:55:20 PM(UTC)
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Originally Posted by: lovestosew04ef5abc Go to Quoted Post
I downloaded Cricut Sync on my MAC and it still says device not plugged or not turned on. It is plugged in and turned on. I'm going to give up.Mad

After you downloaded Cricut Sync did you follow the instructions at the Cricut Sync page? On the left of that screen you'll see some options. One of those is Cricut Expression 2 - Mac Install.
Mercy Offline
#5 Posted : Thursday, March 22, 2012 9:19:26 PM(UTC)
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Originally Posted by: lovestosew04ef5abc Go to Quoted Post
I downloaded Cricut Sync on my MAC and it still says device not plugged or not turned on. It is plugged in and turned on. I'm going to give up.Mad


What is your processor and the speed of your processor? Which browser are you using? Are you internet, satellite broadband or dial up?
lovestosew04ef5abc Offline
#6 Posted : Friday, March 23, 2012 4:55:17 AM(UTC)
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I don't know the processor or speed. I use Safari and the FIO's internet.Mellow
jaclyn.lieneck5e3310a3 Offline
#7 Posted : Friday, March 23, 2012 6:23:51 AM(UTC)
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I am also having problems with my Cricut Expression 2 being recognized on my MacBook Pro. I keep getting the bridge error when trying to open Cricut Sync.
Mercy Offline
#8 Posted : Saturday, March 24, 2012 11:08:06 AM(UTC)
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Originally Posted by: lovestosew04ef5abc Go to Quoted Post
I don't know the processor or speed. I use Safari and the FIO's internet.Mellow


If it is not working, then the problem is probably your internet. Can you try on another provider or computer or you might have to call PC so they can see if Verizon is the issue. Are you trying to update the E2 wirelessly or by USB?

Edited by user Saturday, March 24, 2012 11:15:57 AM(UTC)  | Reason: Not specified

Mercy Offline
#9 Posted : Saturday, March 24, 2012 11:14:05 AM(UTC)
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Originally Posted by: jaclyn.lieneck5e3310a3 Go to Quoted Post
I am also having problems with my Cricut Expression 2 being recognized on my MacBook Pro. I keep getting the bridge error when trying to open Cricut Sync.


What is your processor and the speed of your processor? Which browser are you using? Are you internet, satellite broadband or dial up? Are you able to add Cricut Crafroom to your Mac? Are you trying to update the E2 wirelessly or by USB?

Edited by user Saturday, March 24, 2012 11:16:46 AM(UTC)  | Reason: Not specified

thesecretbasket9d54d934 Offline
#10 Posted : Monday, February 18, 2013 1:07:13 AM(UTC)
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I have the same problem. I started this processed at 6:00pm and it is now 1:02am. I can't get in to the right CCR. It says I'm in just in the design room. click here to install. I do that and I get a bridge error. Grr
Not a great way to spend my BIRTHDAY! I would like to use the CCR and get started on my project and link my cartridges. What a Piss off!
Narelle Offline
#11 Posted : Monday, February 18, 2013 3:06:24 AM(UTC)
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Originally Posted by: thesecretbasket9d54d934 Go to Quoted Post
I have the same problem. I started this processed at 6:00pm and it is now 1:02am. I can't get in to the right CCR. It says I'm in just in the design room. click here to install. I do that and I get a bridge error. Grr
Not a great way to spend my BIRTHDAY! I would like to use the CCR and get started on my project and link my cartridges. What a Piss off!


Click on the Craft Room menu at the top of this screen (or go here: http://www.cricut.com/home/craftroom). Then click on the Mac icon to download the desktop version to your computer. Once installed click on the CCR icon on your desktop to open it.

Make sure you don't have Cricut Sync open when you are trying to use CCR.
CricutGena Offline
#12 Posted : Tuesday, February 19, 2013 8:50:14 PM(UTC)
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Hello Everyone! If you are having trouble connecting to Craft Room a call in to Customer Service is advisable. We can certainly assist you over the phone. The troubleshooting varies from person to person, and computer to computer. Please give us a call at 877-7cricut. We would be happy to assist you!
-Cricut Gena
Cricut Crafter Offline
#13 Posted : Tuesday, March 05, 2013 6:42:07 PM(UTC)
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Hopefully by now your issue has been resolved. I have a MacBook Air, and have been able to cut from the CCR with no problem - it recognizes the cut command, and I didn't even have to turn my anti virus off! So, good luck to you and hope it works. I love my E2 and now enjoy the adjustments to the shapes with CCR. Such versatility!!!BigGrin
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