You are soooo not alone. In the beginning, I struggled with it as well, but after playing with it, am now having success. I did read on one of the blogs, that some of the "carriers" were off, so it's real hard to say what might be happening with you. I just know others are having the same problem.
I can tell you a little about what works for me. And I hope it helps you and others that might be struggling as well. If it is a carrier problem, not set right, I've heard that they will take it back. One lady told me that they were very accomodating. The only number I have is 877-CRICUT.
1)I use Crisco to "glue" parchment paper to my mat, then I brush a very light amount of shortening over that, so that nothing moves or shifts while cutting.
2)I adjusted the pressure to low and speed to medium. I does not cut intricate details well, no matter what, unless you cut the item a bit larger.
3)For fondant or gum paste, I found air drying for awhile to help, to where it feels a bit like paper to the touch, but not too dry. But if it's too sticky, I have frozen it, but doesn't seem to cut as well.
4)I use my Wilton rolling pen using the pink guides or blue guides for the large roller.
For cookie dough, I used the large rolling pen with orange guides, but it can't be any thicker than that or it will not cut, and I freeze my cookie dough on the mats for at least 30 minutes. If it's too soft, it will tear, and if it's too frozen it will not cut well either.
I admit, it is so tricky to work with.
I hope this helps.
Teresa
ps you can see my work on my Facebook if you want, they are all public. I'm Teresa Lynn Bruner.
Edited by user Sunday, February 26, 2012 10:12:05 AM(UTC)
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