I just got home from work and try sync my gyspy and mine you nothing was wrong before the release. After sync and it tell me to restart it won't restart keep cutting off and won't do anything. It was fine before I sync. Please help I just got my imagine update. My E2 I am finding out will not be updated until next week. I am really upset I have spent over $3000 in PC product and can't use them when I would like to get a project complete. With all the money everyone have invested you would think that you have technician that can get the darn thing working. Now I can't use my gypsy and no I don't want to call on Monday because I am tired of being put on hold for hours. I want it fix NOW

My MAC came with Adobe AIR, I have an E2 with the dreaded 1000 firmwear. I have not been able to do a thing with the computer and the E2, it does work alone with out the computer. I will have to call on Monday, I have to much to do to wait around on the phone for them to fix something that should be working. Arrgh.

The release notes states per se this update is supposed to fix the issue but the E2 update is not with this update. Therefore, we are still waiting for the update.

The E2 is a standalone Cricut as well as can be connected to the G or CCR. Why can't you use your E2 as a standalone because I can do so.

Just downloaded the firmware update and still cannot cut from CCR with my new E2. It has the dreaded 1000 version of the firmware. Is this going to fixed soon????? I just want to be able to use my machine as advertised.

That the device cannot be found through the USB. I don't have any antivirus software running, have the adobe air (actually it came up when I was updating) and I also tried connecting with the cricut sync. I then restarted both my Mac and the machine. I am on a mac so I don't know if that makes a difference.

OMG!, OMG! My E2 is actually working w/CCR. After owning the machine for 6 mos. I'm finally going to use it. I'm so psyched. I do have two concern not sure if its me (user error) or new fix and the wi-fi feature is not yet working but I really don't care & know I can correct that issue myself.

Thought I'd pass along my experience with what I had to do to get both working in case others have the same problem:

Please note my E2 is connected to a Dell laptop Windows 7.

When I logged into CCR & turned on my E2 a message came up stating "your E2 drivers are installed is ready to work with CCR". I thought great nothing for me to do. Wrong!

Selected cut and I received my 'dreaded message' ... no device available. ugh! After 5 seconds CCR showed 'device....oops forgot exact message'... this same message kept running over & over, & over. You may recall I sent my E2 back to PC because of this issue twice.

Anyhow, I shut down the E2 and CCR. Waited a few minutes and pulled up CCR but did not log in. I turned on my E2. Then I logged in to CCR no messages appeared. So far so good. I turned on my E2. No messages appeared so far so good.

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Just for the heck of it (I really don't know I did this), I went into help and selected install drivers for E2. System message stated 'this feature is already running'. So I minimized my CCR screen and there was the E2 driver screen waiting for instructions. Told machine to continue installing the drivers and followed the instructions on the screen. I had to unplug the E2 & turn it back on.

Turned on my E2. Then I remembered I had to switch from my E to E2 in the 'options' screen.
Selected cut my E2 device came up, I selected the E2, the next screen showed my cartridge Ultimate Creative Series, I was cutting 4 balloons as a test. Note: I noticed this new feature where we can select pressure, speed, and mulii-cut. I'm wowed away with this feature. Love it.

So I chose my speed, pressure, mutli-cut options and the E2 started cutting. I did notice it took a few seconds to start cutting and then cut very slowly (probably my speed option...which was 3). But the ballons cut fine.

YEAH! everything is working. Hope to love my E2 as much as I love my E. Now I have to reread E2 instruction booklet cause I totally forgot how this machine works.


NOTE: I have two question:
I had 4 balloons on the mat; after the second balloon was cut the screen popped back to my main screen where you add images to the mat, it didn't stay on the cutting screen but it did continue to cut the other two balloons. The ballons cut fine.
Is this how the E2 & CCR now work?

Q2: The blade mechanism stayed at the end of the last balloon cut, similar to how the Gypsy works. I clicked on remove mat and the mat popped out & mechanism moved to its original starting place. Is this a new feature? I hope so.

HTH someone.

Best,
Mary R.

Sorry to respond so late to your wonderful post and thrilled that my post helped you. I almost deleted it thought it was too long & in reality 'who cares' about my E2 & fixes lol. Considering I'm not a techie we did okay and now can play.

Best,
Mary R.

i tried this but still nothing!