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Location: Ohio
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I have been trying to get information on quitting the circle since last Friday. I have sent 3 emails (no reply) and called and spoke to a C.S. rep today and was told they would call me right back with the information (That was 3 hours ago!) I just tried to call again and they are now closed. Any former Circlets have any info for me on how to get a reply?
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Medals:  Groups: Registered, Circle Member Joined: 8/14/2008(UTC) Posts: 4,170  Location: Cindys world. New Jersey Thanks: 1860 times
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I think there is no refund but I saw one or two getting a refund.Good luck.
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Groups: Registered
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Location: South Carolina
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If you check older posts on THIS board , there is a post called "Finally I'm an EX Circle" or something along those lines, she was able to leave the circle mabey that can help you out.
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Medals: Groups: Circle Member, Registered
Joined: 11/28/2009(UTC)
Posts: 776
Location: Sunny Arizona
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I'm really surprised that you are having a hard time - I had no problems quitting the circle. I did have to call the main customer line because the circle line closed 2 hours early on the day i wanted to quit...but they transfered me to a circle customer service rep who was able to cancel my membership.
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Groups: Registered
Joined: 2/6/2009(UTC)
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Location: Missouri
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AZChirper wrote:I'm really surprised that you are having a hard time - I had no problems quitting the circle. I did have to call the main customer line because the circle line closed 2 hours early on the day i wanted to quit...but they transfered me to a circle customer service rep who was able to cancel my membership.
I'm surprised too! I sent a simple email.
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Groups: Registered
Joined: 3/4/2009(UTC)
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Location: Iowa
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Really glad I didn't join.
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Groups: Registered
Joined: 9/5/2007(UTC)
Posts: 1,858
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ღgennyannღ wrote:Really glad I didn't join. Me too..
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Medals: Groups: Circle Member, Registered Joined: 7/12/2008(UTC) Posts: 20,710  Location: Alpharetta Georgia Thanks: 6967 times
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I'm loving the Circle! But if someone is unhappy enough to want to quit, I'm glad it's an option for you.
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Medals: Groups: Registered, Circle Member
Joined: 1/15/2010(UTC)
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I have had no success either getting out of the circle. Funny.
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Medals: Groups: Circle Member, Registered Joined: 5/11/2006(UTC) Posts: 3,651 Location: Michigan Thanks: 33 times
Was thanked: 946 time(s) in 860 post(s)
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I would say keep trying. Sometimes it just takes getting the right person on the phone. Good Luck!
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Groups: Registered
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I'd keep trying because it sounds like quite a deal if you want to leave the Circle. Apparently, you can quit and get a full refund and keep the Welcome package (the French Manor cart and other goodies) and all the Rewards points you got for joining.
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Groups: Registered
Joined: 11/24/2008(UTC)
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Location: New York
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Well I sent an email last week about a refund and today when I logged in to the message board I don't see the circle board. I didn't receive an email from them, though I did ask them to please reply because I have sent a couple of emails and have never received a reply from them since joining the circle. I just checked my account and there is no refund yet. Hopefully tomorrow, there are a couple of cartridges I want to pick up with the refund money.
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Groups: Registered
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Location: Heart of Illinois <3
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I'm just curious, to those of you who have left the circle . . . if you don't mind sharing your reasons for leaving, it may help me in my decision to join or not.
TIA, Kim
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Groups: Registered
Joined: 12/11/2007(UTC)
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Location: Las Vegas
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AZChirper wrote:I'm really surprised that you are having a hard time - I had no problems quitting the circle. I did have to call the main customer line because the circle line closed 2 hours early on the day i wanted to quit...but they transfered me to a circle customer service rep who was able to cancel my membership.
Someone plays facebook. I know that sig well.
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Groups: Registered
Joined: 11/24/2008(UTC)
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Location: New York
Thanks: 87 times
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To me it just wasn't worth the money, I don't like the new cartridge coming out, I wouldn't buy it, the rewards was a big part also why I joined that's a big disappointment so far. I wasn't using the circle message board that much anymore, I like it here much better. Provo Craft just always seems to drop the ball on everything, and when I pay for something I expect to get what I paid for not wait for it. This way I can go out and buy some cartridges with my refund and be much happier. u.scrap2 wrote:I'm just curious, to those of you who have left the circle . . . if you don't mind sharing your reasons for leaving, it may help me in my decision to join or not.
TIA, Kim
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Medals: Groups: Registered, Circle Member
Joined: 12/12/2009(UTC)
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Location: USA, but currently residing in the UK
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Hope you'll get some info soon....but you don't have the circle logo under your avatar anymore, so I'm guessing someone "heard" you! Hopefully they will reply. I don't seem to have luck with writing emails to PC either. Not sure why....I've gotten a response once and I've written several emails to them. Good luck!
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Groups: Registered
Joined: 10/2/2007(UTC)
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Sounds like trying to leave the commune. Maybe they won't let you out once you're in. You might give away their "secrets." In the 60's your parents would have to hire someone to come nab you to get you out then you'd have to be deprogrammed. Good luck.
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Groups: Registered
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I am very interested in the dance cartridge if anyone is selling. Please pm me with a price.
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Groups: Registered
Joined: 9/24/2007(UTC)
Posts: 150
Location: Ohio
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I was able to "quit" the circle today. Provocraft was very gracious and I will remain a loyal customer. I love my Expression and will enjoy using my money to buy carts that are of my choosing. Thank you, Provocraft!
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Medals: Groups: Registered, Circle Member Joined: 8/4/2006(UTC) Posts: 6,199 Location: Commack L.I. NY Thanks: 1787 times
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So what people are doing is quitting the Circle but reaping the rewards, all those points and keeping the cartridge French Manor??
I think that is pretty good that Provo Craft is allowing people to keep the carts and the reward points.
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Groups: Registered
Joined: 10/23/2008(UTC)
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Location: Illinois a.k.a. Corn Country
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I have a question...
"what in the world is the Circle?"
Sorry, I'm behind. :(
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Medals: Groups: Circle Member, Registered Joined: 7/12/2008(UTC) Posts: 20,710 Location: Alpharetta Georgia Thanks: 6967 times
Was thanked: 15099 time(s) in 7019 post(s)
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The Cricut Circle is a paid membership club. Members get an exclusive cart each quarter, different items in the rewards program, 10% off of all purchases at cricut.com, a monthly magazine, a different forum and a gazillion contests and giveaways! There are also Circle meet ups for members, with awesome door prizes, across the country.
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Medals: Groups: Registered, Circle Member
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LaLaLand wrote:Sounds like trying to leave the commune. Maybe they won't let you out once you're in. You might give away their "secrets." In the 60's your parents would have to hire someone to come nab you to get you out then you'd have to be deprogrammed. Good luck. LOL....I remember those days even back in the 50's!
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Groups: Registered
Joined: 11/24/2008(UTC)
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Location: New York
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I know, the best part of being in the Circle was leaving!!! Lv2scrap02 wrote:So what people are doing is quitting the Circle but reaping the rewards, all those points and keeping the cartridge French Manor??
I think that is pretty good that Provo Craft is allowing people to keep the carts and the reward points.
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