Help! I was in the Cricut Craftroom designing and decided I was ready to cut out the objects and when I selected "Cut" it told me that my firmware needed updated in order to cut and asked if I wanted to update, so I selected "Yes". It went all of the way through the process and at the end told me it failed and asked if I wanted to retry, so I did two more times and still nothing. I have even gone into Cricut Design Studio and went through the firmware update and after the first go around it said I needed to do it a second time, so I did and still nothing. I have also gone through the process of trying to reset my machine as stated at: http://www.cricut.com/me...board/tm.aspx?m=5497017. It did not work. When I turn on my machine it still looks like it is in update mode as several of the buttons are all lit up in blue. I have never had any problems with this machine and I have had it a little over a year. Please help, I use this machine ALOT!

I would appreciate an answer to this also.Your post sounds as if I wrote it!! Mine is doing the same thing.

I purchased an E2 yesterday... thought it would be easy to get a project done... after 6 hours of installing and uninstalling, the 3rd phone call to Cricut gave me an answer. If your Cricut is operating on firmware ending in 1000 (you can find this by going to the last page of options and pressing the "i" in the bubble) it will not sync with the craftroom, YET! Apparently this firmware is more advanced that what the craftroom can work with but I was told that the update will be ready any day. Look for an update available (according to the te4ch rep) on the craftroom page. It's not the answer I wqanted but at least I am not wasting anymore time trying to make it work when it simply won't.

I had a problem also with the firmware for the craftroom I had to uninstall the craft room and them reinstall it, I can now only cut in the craftroom not from my expression my at least it is working. Try doing that and see if it works that way

Wow - wish I had found this forum before I bought 2 new digital cartridges and downloaded the CCR software! I am having the exact same problem as identified here. Will be calling Cricut tomorrow (Monday) to see what they can do to help me. This is totally frustrating and ridiculous. Sounds like Cricut knows about this problem but has yet to do anything whatsoever to fix it.

I have not updated my cricut expression in a little over a year. I had the cd that came with it and then a cd for the cricut design studion. cant find either now! AND! when I try to download CCR it tells me that the CCRBRIDGE.exe has stopped working. calls between my norton and cricut have them blaming each other! Any help?

Did you finnaly find solution? I have the same problem too!

Try exiting out of your anti-virus and firewall program's before you do the firmware update.

HELLO EVERYONE I WAS HAVING THIS SAME PROBLEM. SEARCHED AROUND FOR A SOLUTION. FOUND ONE AND IT WORKED GETTING MY CRICUT EXPRESSIONS OUT OF UPDATE MODE.

If your machine freezes, experiences power problems, cutting issues, or anything out of the realm of normal Cricut behavior, this reset procedure is a good place to start the troubleshooting process. Nine times out of ten, this will resolve the issue.

First, turn your machine on with no cartridge loaded. Then you are going to roll all your gray dials (the two on the left and the one on the right) down to their lowest setting.
Then you will want to grasp the green/gold cylinder blade assembly and use it to pull the entire gray carriage car unit (the one with the Cricut bug on it) along its track to the other side of the machine. Back in the cave where the gray carriage car usually sits there is a red button. Press that button and hold it down for about three seconds. Let go and then move the gray carriage car back into place.
This next step will sound a bit odd, but many times it can fix your little "bug". You're going to roll all your dials all the way up and all the way down three times--three times for each dial.
Then you are going to hit the "Cut" button and turn the machine off. Let the machine sit for a few minutes (15-20), load a cartridge, turn it on, and try a practice cut.

I was having the same problem - I called the customer service line and was told the my MAC could not do the update, it had to be done through a PC. Thankfully, my husband has a media center PC that I was able to do the update through using design studio. Here is the instructions she sent me in order to complete the update. She stressed that this has to be done using a PC rather than a MAC. After completing the firmware update in Design Studio, I hooked the cricut back up to my MAC and it did another update (and made it past step 3!! I am cautiously hopeful that this will work. Anyway, her are the instructions to complete through Design Studio (on a PC):

You will need to have the latest version of the software. Here are some instructions:
1. If you have this program on your computer. First you will want to uninstall the program from your computer. You can do this by going to your Start menu in the lower left corner. You will then want to select All Programs. You should then see a folder that says Cricut Design Studio. Click on Uninstall and this will remove the program.

2. You can then download the latest program from this webpage: http://mirror.cricut.com...ontpack/CDS_10404220.exe

3. It will take you to the Setup Wizard - click Next - I agree – Install - Finish.

4. Now you will want to download a second update which you can find at the following link: http://mirror.cricut.com...k/FontUpdate_V120720.exe

How to Update your Cricut Machine using Cricut Design Studio
Open Cricut Design Studio (CDS) on your computer.
Find your Cricut USB cable for your machine (you can also use any standard printer cable.)
Plug your device into your computer using the USB (printer) cable.
In CDS Click on the “Help” menu at the top of the screen.
Click on “Update Cricut Firmware.”
This will bring up the step by step instructions for updating your device.
Follow the steps in order as exactly as written.
Put device (machine) into update mode, instructions are in Step 2 in CDS. Your machine needs to be turned off before trying to put it into update mode.
Made sure you select the correct machine in the options on Step 3 for the update to go through properly. (For Cricut Cake machine select Expression and for the Cricut Cake Mini select Create.)
Click “Begin Update Now.”
Let is update completely. It should tell you when it is finished.
If it says that a second update is necessary, you must put your device into update mode once again before beginning the second update.
If you have any problems please call the Provo Craft help line at 877-727-4288.

Hope this helps!!