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Joined: 1/24/2013(UTC)
Posts: 1
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So I get a E2 for Christmas, and i have only had problems with the machine. everytime I try to cut , it says "checking mat". I think there is something wrong with it. I called Michaels and they said they dont return. Please someone help me!! 
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Groups: Registered
Joined: 12/27/2010(UTC) Posts: 1,791  Location: Baltimore MD Thanks: 29 times
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Are you using CCR or using the machine as a stand alone?
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Groups: Registered
Joined: 12/16/2012(UTC)
Posts: 161
Location: Oregon
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beedobug95e685a1,
I have had this problem with CCR not moving past the Checking mat screen. I usually get annoyed and cancel it and click cut for a second time and it usually works.
Good Luck and Happy Creating
Dori
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Groups: Registered
Joined: 1/24/2013(UTC)
Posts: 1
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I was told I need a new mat, even tho I have three for the imagine. I quess I will give it a try and buy some more.
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Groups: Registered
Joined: 12/16/2012(UTC)
Posts: 161
Location: Oregon
Thanks: 29 times
Was thanked: 49 time(s) in 47 post(s)
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I understand that the imagine and the E2 uses the same mats. I hope you get this problem figured out.
Happy creating
Dori
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