Groups: Registered
Joined: 1/15/2013(UTC)
Posts: 4
Location: Colorado
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I am new to Cricut forum. So I hope I am going this right. Since I can't call support until tomorrow. I join the Cricut craft room and was doing a project on Saturday. I put blade depth to 6, but was cutting way to deep for what I wanted. i had selected medium card stock. I normally keep my blade depth set at 4, but thought I would try their way. BIG MISTAKE!  I had to stop the machine, but I stopped if on the Cricut not on my laptop. It made a horrible sound. Now I am having problems loading my mat and even thought I have my blade depth on four it is still cutting like on 6. I bought new blades and mat. No luck there. Wondering if blade in housing is to low, even though I have put it in right. My machine is an Expression and almost three years old. Cheryl in Colorado Springs, Colorado
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Medals:  Groups: Circle Member, Registered Joined: 4/23/2012(UTC) Posts: 1,106  Location: BloNO Thanks: 349 times
Was thanked: 3277 time(s) in 666 post(s)
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Did you try changing the paper type?
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Medals: Groups: Circle Member, Registered Joined: 7/12/2008(UTC) Posts: 20,553 Location: Alpharetta Georgia Thanks: 6886 times
Was thanked: 14930 time(s) in 6955 post(s)
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I have a photo of how the blade housing unit should be installed on my blog. http://scrapalette.blogspot.com/p/cricut-help.html
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Groups: Registered
Joined: 1/15/2013(UTC)
Posts: 4
Location: Colorado
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Thanks for the reply ladies. I did change the paper from heavy to medium. Did not make a difference.
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Groups: Registered
Joined: 1/15/2013(UTC)
Posts: 4
Location: Colorado
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Thank you scrapalette- I read your help info on your blog. Just follow the directions. Keep your fingers crossed and pray that does the trick. Otherwise I will cry! 
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Medals: Groups: Circle Member, Registered Joined: 5/3/2011(UTC) Posts: 2,243 Thanks: 1109 times
Was thanked: 1024 time(s) in 617 post(s)
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Let us know if you get it fixed.
Maybe try doing a machine reset on your E.
I've had some issues that were fixed by doing a reset.
I would CRY BIG GIANT TEARS if my Cricut broke.
D-
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