Groups: Registered
Joined: 1/20/2013(UTC)
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I made a mistake that I'm not sure how to fix. Somehow, I have two accounts - one with cricut.com and one for the Craft Room. I just bought digital cartridges on cricut.com and just realized they're not showing up in my Craft Room because I logged into cricut.com with a different email and password. Has anyone done this before? I'm wondering if I can move my purchase to the Craft Room somehow... Help?!
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Groups: Registered, Circle Moderator, Cricut Community Moderator
Joined: 11/5/2012(UTC)
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Hi Leanne,
Customer Support will be able to assist you. Please give them a call at your convenience.
Best,
Mallie @ Cricut
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Groups: Registered, Circle Moderator, Cricut Community Moderator
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Originally Posted by: leannefb414faf11  I made a mistake that I'm not sure how to fix. Somehow, I have two accounts - one with cricut.com and one for the Craft Room. I just bought digital cartridges on cricut.com and just realized they're not showing up in my Craft Room because I logged into cricut.com with a different email and password. Has anyone done this before? I'm wondering if I can move my purchase to the Craft Room somehow... Help?! We certainly can help you move that from the current account to your new account Customer support is available Monday - Friday 7 a.m. - 6 p.m. (MST) call toll-free service phone: 1-877-7CRICUT
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