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Joined: 7/24/2012(UTC)
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 When my E2 starts up to cut, it look like its scraping my paper first before it actually starts to cut. Sometimes the blade will scrape straight across my paper or it will scrape it diagnolly across my image. When the blade is scraping the paper, sometime it will cut through the paper and sometimes not. This is very annoying and don't know why its doing it. Any ideas?
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Hello! Please give customer service a call at 877-7cricut. We would be happy to assist you over the phone! We will need more information before being able to assist you!
-Cricut Gena
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Medals: Groups: Registered, Circle Member Joined: 2/16/2012(UTC) Posts: 41  Thanks: 36 times
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Originally Posted by: tranthidf112d35e  When my E2 starts up to cut, it look like its scraping my paper first before it actually starts to cut. Sometimes the blade will scrape straight across my paper or it will scrape it diagnolly across my image. When the blade is scraping the paper, sometime it will cut through the paper and sometimes not. This is very annoying and don't know why its doing it. Any ideas? Was Cricut able to help you with your problem? I am having the same issue. Do you have any tips? Thank you, Kelly
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I'm having the same problem too and its so frustrating. Everything on the right side of my paper gets scrapped or cut when cutting. Were they able to help? 
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Joined: 12/30/2012(UTC)
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I am having the same problem
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ME TOO!! Please share what they say :)
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anyone find an answer to the problem...mine starting doing this after i cut out a bunch of vinyl sayings....it was fine before...im gonna go buy another blade and see if that solves it....any more answers let me know...
thanks!!!
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Joined: 2/24/2013(UTC)
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Mine just started this last night, what did they say on how to fix this? I just bought my E2 after Christmas and this is my first issue and Im not happy at this point. Any thoughts on this
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Originally Posted by: lizc594d597 Mine just started this last night, what did they say on how to fix this? I just bought my E2 after Christmas and this is my first issue and Im not happy at this point. Any thoughts on this Are you using a fresh mat? Are you using cardstock? Have you cleaned your blade, in that sometimes paper gets stuck on it, i just take out the housing and look and blow some air in there.
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Originally Posted by: lizc594d597 Mine just started this last night, what did they say on how to fix this? I just bought my E2 after Christmas and this is my first issue and Im not happy at this point. Any thoughts on this Please give customer support a call. It sounds like we just need to send you a new blade housing. If you just bought your machine do make sure you activate your warranty by registering your product. Cricut Tanja
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