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I tried setting up my E2 today and I followed the instructions verbatim in the manual and when I hit the power button the Cricut logo comes up and stays up with all of the buttons lit. Nothing else happens. The manual said that a screen calibration should happen next, but nothing. Anyone else have this problem?
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Medals:  Groups: Circle Member, Registered Joined: 9/25/2009(UTC) Posts: 2,645  Location: South Florida/N.C. Thanks: 5136 times
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Did you take the colored film off of screen?  Patty
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Melissa,
I'm having this exact issue with my CE2. What ended up being your solution?! I think I'm screwed, as I bought it 18 months ago through Creative Memories and have never been nor have found the time to become a Cricut user since :( :( Thanks for your help!
Jessica
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Hello Melissa and Jessica! Please give customer service a call at 877-7cricut. We would be happy to assist you over the phone! We have several things we can try to get you up and running.
-Cricut Gena
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Joined: 1/24/2013(UTC)
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Hi I am having the same problem can you tell me if they were able to fix your E2. I have searched the internet sent a email for help had one back telling me it could take upto seven days for a reply.
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Joined: 5/8/2007(UTC)
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I'm having the same problem. If anyone find a fix please post! I have had my E2 for 16 mths and use it maybe 10 times, because I have two cricut machines. Thanks to anyone who can help me. This is the only machine I have that will cut 12x24 and I really need to get fix on this ASAP.
Thanks again.
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Medals: Groups: Registered, Circle Member, Circle Moderator, Cricut Community Moderator
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Hello Eveyone! As stated above, the best solution is to call customer service at 877-7cricut. We can certainly assist you over the phone! And we would love to get you up and running! There are also a few great videos found i nthe support section of this web site: http://www.cricut.com/home/support/video-faqsPlease call! -Cricut Gena
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