Groups: Registered
Joined: 11/7/2012(UTC)
Posts: 7
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Hello! I bought cricut expression 2 last week and i would like to work via the ccr but it is impossible. I downloaded the application on my pc but when i make a project and press the cut button i receive a message saying "no usable devices are available". I read that maybe my machine needs a firmware update. I downloaded cricut sync software but i received the same message again. It seems like my pc doesn't recognize my cricut! I used every port of my computer, i downloaded usb drivers, i have done everything but nothing... Do you have any idea how i could resolve this problem or you know a site where i could find any informations about? i visit cricut official site but i didn't find anything... i'm so dissapointed! Thanks a lot!
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Medals:  Groups: Registered, Circle Member Joined: 2/23/2012(UTC) Posts: 3,623  Location: Too far from the farm! MQ pg.13, #388; Circle MQ pg. 4, #98 Thanks: 1570 times
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I am not sure how to help you, but you can call Cricut Customer Support at 1-877-7CRICUT. HTH. GG
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Medals: Groups: Circle Member, Registered Joined: 9/26/2006(UTC) Posts: 9,634  Location: Brisbane, Australia Thanks: 1833 times
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It's possible your anti-virus program is blocking Cricut Sync. Try adding CricutSync as an exception to that program. If you need help with that either post which anti-virus program you're using here or give PC customer support a call. 
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Groups: Registered
Joined: 11/7/2012(UTC)
Posts: 7
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I have done all these, but nothing 
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Medals: Groups: Circle Member, Registered Joined: 7/12/2008(UTC) Posts: 20,586 Location: Alpharetta Georgia Thanks: 6901 times
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Try a different USB cable. Edited by user Wednesday, January 09, 2013 8:54:42 AM(UTC)
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Groups: Registered
Joined: 11/7/2012(UTC)
Posts: 7
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Groups: Registered
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Location: Oregon
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I was having the same problem. This is what fixed it for me.
Plug your cricut to your computer. Turn on Cricut. Then turn on your computer.
this works.
good luck and happy cutting
Dori
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