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Joined: 12/23/2012(UTC) Posts: 1
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I have had my Cricut for 1.5 years. All of a sudden, it won't do anything. It turns on, but when it gets to the screen with the mat, none of the icons work. It will not let me get to the calibration screen. I have tried power cycling it on and off. I have tried switching outlets. I have connected to Cricut Sync and it says my machine is all up-to-date. Help.
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Medals:  Groups: Registered, Circle Member Joined: 1/9/2010(UTC) Posts: 5,341  Location: Minnesota Thanks: 342 times Was thanked: 1740 time(s) in 1578 post(s)
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You should probably do a reset of your machine. I'm not real sure where to find those instructions though. Hopefully, someone who knows comes along soon!
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Medals:  Groups: Registered, Circle Member, Circle Moderator, Cricut Community Moderator Joined: 3/28/2011(UTC) Posts: 439
Thanks: 1 times Was thanked: 328 time(s) in 117 post(s)
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Originally Posted by: kimijean76ed22eda4  I have had my Cricut for 1.5 years. All of a sudden, it won't do anything. It turns on, but when it gets to the screen with the mat, none of the icons work. It will not let me get to the calibration screen. I have tried power cycling it on and off. I have tried switching outlets. I have connected to Cricut Sync and it says my machine is all up-to-date. Help. Hello! I can recommend turning off your Expression 2 and then holding down the zoom button, the pause button and the power button until you see a rainbow screen. Once you see the rainbow screen release the buttons. It will then take you to the calibration screen. Please make sure you are using your stylus to complete the calibration steps. This should fix the issue you are having! If it does not please call customer service at 877-7cricut. We would love to assist you! -Cricut Gena
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