Groups: Registered
Joined: 10/20/2012(UTC)
Posts: 1
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I have downloaded the cricut craft room and my computer is not letting me open it, does anybody else have this issue? How can I fix this so i'm capable of using it.
Thanks,
Cassandra
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Groups: Registered
Joined: 10/4/2012(UTC)
Posts: 4
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I'm having the same problem...hope we get some answers!
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Groups: Registered
Joined: 10/26/2012(UTC)
Posts: 1
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Yes, having similar problem. It downloads & updates, but WILL NOT "INITIALIZE". The INITIALIZE screen just remains perpetually online (even overnight!), but it does NOT initialize.
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Groups: Registered
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Groups: Registered
Joined: 1/12/2008(UTC)
Posts: 30
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Me too, says I have the wrong username/ password. What gives.
Mary
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Medals:  Groups: Circle Member, Registered Joined: 7/12/2008(UTC) Posts: 20,586  Location: Alpharetta Georgia Thanks: 6901 times
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Call PC and CS will help you troubleshoot.
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Groups: Registered
Joined: 11/4/2012(UTC)
Posts: 1
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I've tried several times to open the program and it gets stuck on initialization or I get this message: CCRBridge.exe has stopped working. And my only choice is to close the program. Does anyone have an answer? Very frustrating.
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Groups: Registered
Joined: 11/7/2012(UTC)
Posts: 1
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I can get in to it too! Still initializing! :( What I can do?
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Groups: Registered
Joined: 11/9/2012(UTC)
Posts: 2
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I thought I was going mad as I cant get past the initializing screen either. Hope they come up with some solution. I am using Windows 7.
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Groups: Registered, Circle Moderator, Cricut Community Moderator
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I apologize for the inconvenience. I can't reccommend enough for you all to phone in a chat with our lovely Customer Service department. They don't mind at all to help you work through technical problems-- each comptuer is so different, so sometimes one answer unfortunately doesn't fit all  Give them a call-- they love helping! http://www.cricut.com/home/support/contact-usMonday - Friday 7 a.m. - 6 p.m. (MST) Cricut® support: 801-932-1144 toll-free service phone: 877-7CRICUT email: support@Cricut.com fax: 801-794-9001
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Groups: Registered
Joined: 11/17/2012(UTC)
Posts: 1
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I've been told to add Cricutsync.exe and CCbridge.ex to my anti-virus and firewall....still not working. Been trying for two months....thinking of selling my birthday present, Expression 2, and going back to doing things by hand!
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Groups: Registered
Joined: 11/8/2012(UTC)
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I have been having exactly the same problem - craft room stuck on initializing. I had no problems running it on my windows 7 laptop and PC, but can't get it to work on new laptop, which is windows 8, so I'm guessing it's something to do with the OS. I have emailed cricut, so hope I get an answer soon. Will post on here if I get solution.
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Groups: Registered
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I did initially have problems with my windows 8, but eventually via one of these forums I was told to download by using Windows 7 compatibility mode and to tick the run as administrator mode. That worked for me, hopefully it will help someone else. Does anyone have any problems purchasing at the minute, I am wanting to buy some of the Christmas card templates from this page http://uk.cricut.com/sho.../products-Cards-712.aspx but it won't let me view large and when I click to buy the digital image it just brings up a runtime error, it seems to let me put any other cartridgs in my basket though !
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Groups: Registered
Joined: 11/8/2012(UTC)
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I just tried the same thing and it works !! If anyone is stuck, go to "getting started in the forum and someone has posted step by step instructions for getting CCR to work with windows 8
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Groups: Registered
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Glad it worked for you too Lisa, I was getting very frustrated it was great when I eventually got it going properly
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