Hi

I just thought that I would let folk know that CCR and Sync will NOT work on windows 8, not even in compatibility, this appears to be due to the drivers.

PC please release windows 8 drivers as I can no longer update my equipment or use CCR

Thanks

As well as running it in Windows 7 Compatibility mode, also select Run As Administrator and see if that makes any difference.

Thanks for letting me know it worked!

Thank you so much for the information for Windows 8, I was getting worried that I wasn't going to be able to use my cartridges that I recently purchased for CCR. You just made my day.

I tried Windows 7 and XP compatibilty modes on my new Windows 8 laptop & ran in to the same problems discuused here - CCR either hung up or gave me an error message about installing drivers.

I believe I've found a fix ... after installing in Win 7 compatibility mode, I switched to Windows Vista - Service Pack 2 compatibility mode & now everything's working as expected. Installing in Win 7 mode might work as well. Didn't want to risk un/re-installing & take the chance of breaking something.

Please reply if you need additional instructions on setting/changing compatibilty modes.

Thx !!!

I have windows 8 and it is working, I did what she said above. maybe it's because of viris protection software or you need to download adobe air and all that stuff?

I am having the same problem and am running Windows 8. I am on my second E2 as after 4 hours today on the phone with tech support only to find out that the unit I received for Christmas was defective. I will try the Administrator box as mentioned above and get back with you all. FRUSTRATING!!!

New laptop with Windows 8 - cricut craftroom won't work for me either. I tried the compatibility fix, etc., but it still won't work.

To the person who started this topic -
YOU ARE MY FAVORITE PERSON OF THE WEEK/MONTH and maybe longer!!!!

I was absolutely beside myself! I had practically begged for a mini machine for Christmas, and even found an amazing deal on them at Costco, but we don't have one where I live. I made it my Facebook status one day, thinking that my parents would see it and get me one. They didn't, but my brother-in-law and his wife (and my mother-in-law) saw it and they DO have Costco...we don't even usually exchange much in the way of gifts...but THEY BOUGHT ME MY MINI!!!! I was so excited, I couldn't even go to bed that night without getting it out.

So I got it out, I installed everything; I even cut the test project. It all worked beautifully, and was just what I was hoping for (I currently have the original E - this is lighter and seriously quieter)...

Imagine my chagrin when the next afternoon, Craft Room would not load!!! I followed every instruction I could find....nothing worked...I called PC, they said either my computer didn't have enough memory, or it was a problem with Adobe Air (it wasn't). But after a week, and many many secret tears, THIS WORKED!!! I am running it for Windows 95 compatibility, but hey...it loaded!!!!

This was the first time I had ever called PC for anything, and while The service was good, and the agent was polite, they seem to have no technical expertise at all. This does worry me a bit for a company I am buying electronic devices and software from...but they were nice, and they did try....I guess that's why they give us MB's as well, huh? Once again, please let me say thank you ever so much!!!!!!!!!!!!!

Edited by user Friday, December 28, 2012 9:56:12 PM(UTC)  | Reason: Not specified

I tried the compatibility thing but it didn't work. It is still stuck on "initializing Cricut Craft Room." I need help trying to get this to work. Any more ideas?

How do I get my antivirus to quit interfering if that's the problem? I will try other versions to run it. Keeping my fingers crossed that one will work.

Windows 8 also makes the Rewards site not work. :(

Hello all! If you are having trouble with your antivirus blocking the programs from working you must manage the exceptions in your antivirus to allow these programs to work:
• Cricut Sync
• Cricut Craft Room
CCRBRIDGE.EXE (this needs to be added from both the Cricut Sync program files folder and the Cricut Craft Room program files folder

Once these programs are allowed you should have no issues running the Sync or Craft Room programs. We do not recommend that you remove the antivirus program from your computers.

Also, if yo uare still having difficulties you can always contact customer service at 877-7cricut, we are always happy to help!

-Cricut Gena

How do I do this? I am not real computer savvy so I so I need step by step instructions. Can you help me?

So far as I know, Norton Antivirus doesn't allow exceptions. I tried to add CCR to the exceptions to no avail.

I got CCR up and running finally, running it in Win7 compatibility mode, with many thanks to Narelle. :) However, the computer won't recognize my Cricut when I plug it in. It recognizes my phone, so I know the USB ports work (they should, the computer's only 3 days old).

I am very computer savvy and consider myself a "technodiva," but even I'm at a loss now. At first I was wondering if maybe the USB ports 3.0 and I had 2.0 cables, but no, they're 2.0. I did a Google search for help and the first result was this thread. :)

its really frustrating that I just bought my new cricut and a new computer to use it and now I cant even use it I really hope it gets updated soon so I can use it because now its POINTLESS to own it!!!