Groups: Registered
Joined: 9/9/2012(UTC)
Posts: 5
|
All- can someone point me to install the driver for the cricut imagine? when I connect my cricut and try to sync it is giving me an error stating the driver could not be installed.
I am running on windows 7, not sure if that might be part of the problem...
JoAnn
|
|
|
|
|
|
Medals:  Groups: Registered, Circle Member, Circle Moderator, Cricut Community Moderator
Joined: 3/28/2011(UTC)
Posts: 507
Thanks: 2 times
Was thanked: 354 time(s) in 131 post(s)
|
Originally Posted by: joannstevens1439c7dd195  All- can someone point me to install the driver for the cricut imagine? when I connect my cricut and try to sync it is giving me an error stating the driver could not be installed.
I am running on windows 7, not sure if that might be part of the problem...
JoAnn Hello Joann! I am sorry to hear you are having trouble installing your drivers. There is a download for the Imagine drivers in the Cricut Craft Room program in the help menu. Please try to download the drivers from there. If you are unsuccessful please call customer service. We can help get those drivers installed. The number is 877-7cricut, we are there Monday through Friday 7-6 MST. -PCGena
|
|
|
|
|
|
Groups: Registered
Joined: 1/3/2010(UTC)
Posts: 524
Thanks: 82 times
Was thanked: 227 time(s) in 105 post(s)
|
I have had the same problem! CS told me to do a restore/reformat & it still did not work! I have uninstalled & reinstalled the CCR & Sync multiple times. Last night I went into the control panel & deleted the drivers also & reinstalled it all again & it worked this time. I sync'd my Imagine & did an update on it & it works perfectly with the CCR. Try that!
|
|
|
|
|
|
Groups: Registered
Joined: 9/9/2012(UTC)
Posts: 5
|
cricut craft room would be a great solution but i am not able to download that either... HELP!!!
|
|
|
|
|
|
Groups: Registered
Joined: 9/9/2012(UTC)
Posts: 5
|
Originally Posted by: TammyPuckett I have had the same problem! CS told me to do a restore/reformat & it still did not work! I have uninstalled & reinstalled the CCR & Sync multiple times. Last night I went into the control panel & deleted the drivers also & reinstalled it all again & it worked this time. I sync'd my Imagine & did an update on it & it works perfectly with the CCR. Try that! how did you delete the drivers in the control panel?
|
|
|
|
|
|
Groups: Registered
Joined: 1/13/2012(UTC) Posts: 161  Thanks: 13 times
Was thanked: 54 time(s) in 43 post(s)
|
Joann,
Go to the windows start icon click on it and pull up the start window, your control panel it should be located on the right hand side. Once you open control panel look under the tab Programs and go to the uninstall programs once all the programs load scroll down to circut craft room click on it and hit the uninstall button and it should pop up a window asking if you if you want to uninstall and click yes when it finishes it should be completely off your computer system. . .
Curious II
|
|
|
|
|
|
Medals: Groups: Circle Member, Registered Joined: 5/12/2010(UTC) Posts: 5,094 Location: Southwest Washington State Thanks: 1176 times
Was thanked: 2053 time(s) in 1261 post(s)
|
Make sure you don't have a firewall or anti-virus getting in the way. Odd they had you format and restore for drivers, but ok. Usually uninstalling ccr all the way, rebooting your computer, and then installing a fresh copy of CCR will take care of it as long as nothing is interferring with the install.
:)Khrista
|
|
|
|
|
|
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.