Groups: Registered
Joined: 12/2/2010(UTC)
Posts: 208
Location: Oakland County MI
Thanks: 23 times
Was thanked: 92 time(s) in 48 post(s)
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Hi Everyone!
I haven't used my Expression with CCR, I hadn't updated it or my gypsy in probably close to a year. I just updated my Gypsy and all went well, hooked it to my E and it cuts fine (no update notice came up), then I hooked my E to my laptop (a macbookpro running osx lion) and CCR told me I needed to update my Expression. I've tried now 5x and it fails at the end and says it was unsuccessful and to try again or contact support (which I can try doing on Monday).
Just wondering what the issue could be, I've updated my E in the past via my gypsy but like I said it didn't request that this time.
Thanks!
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Medals:  Groups: Registered, Circle Member, Circle Moderator, Cricut Community Moderator
Joined: 3/28/2011(UTC)
Posts: 445
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Was thanked: 333 time(s) in 120 post(s)
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mom@home, I can recommend trying to update your Expression through Design studio first, however you will need to use a PC as the Design Studio program is not compatible with a Mac computer. Also, you should be able to cut by skipping the update. I hope that this helps.
-PCGena
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Groups: Registered
Joined: 12/29/2011(UTC)
Posts: 8
Was thanked: 1 time(s) in 1 post(s)
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I'm having similar issues. And, you cannot cut without updating. Been trying for over 3 hours. 
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