Mercy,

Thank you for this information, it puts my mind at east & I happy that I already have the update. Less work for me when it is released. I will use my Expression in the meantime.

What I'm concerned about is---just suppose once PC releases the new update, my E2 still doesn't work?

Should I call PC today & let them know the E2 I received has the newer update so they have it on record just in case it doesn't work OR, just assume PC knows my E2 has the newer update?

Thanks again for your help.
Best,
Mary R.

You have a one year warranty on your E2 and I am hopeful that the update will be released before one year! :) However, if you so desire, by all means call PC. :)

I cannot promise you that you will not have to update because it depends on what they will do that will determine if you need to update. If the update updates the older E2's to the same firmware as yours, then you will not need to update.

Do you know how long we have been asking for that cart? Well, it is easier to enter your dimensions in G by use the width and height. It is really simple to do.

I doubt that we will receive any more features added to the G other than to add the features from the new products.

The next BIG update hopefully will allow the G to use the E2 pre-loaded carts. We do not know when the update will be released and usually it is posted.

A CCR update was released so the E2 now works with CCR including cutting the internal E2 carts.

When you first signed into CCR, did you go to help, about and install E2 drivers?

Did you select the E2 as your cutting device?

I'm having the same problem as it seems everyone has. I can't get my Cricut to sync to my computer.
1.)I've tried different ports
2.)I've installed and uninstalled so many times it's not even funny.
3.)I've also tried 4..not 1 or 2 but 4 different cables and it's not the cable it's not my computer its the CE2 if I plug other things into the ports they work fine be it camera, phone, printer, mouse whatever. It all works but as soon as I plug up my E2 it gives the to dudunk sound I hit sync and it says "Your Cricut device is not attached to the computer or is not turned on. Plug it in and turn it on to continue using CricutSync"
Thank You PC for offering a machine with so much POTENTIAL. Too bad it doesn't even begin to live up to all of the hype. You have no idea how long I've waited to get a Cricut 2 YEARS!! I wanted to wait and make sure that it's what i really wanted and the E2 seemed too good to be true... I guess that old saying is true. If it seems to be too good to be true then it probably is.

As far as cutting. It doesn't like to grab my mat when it does it forces the paper to arch up in the middle and ends in a horrible grinding halt.

So the answer to the question "How is your E2" quite frankly it's a useless over sized paperweight. I'm a military wife and most of us are really big into scrap booking and crafts when they ask about the cricut I tell them how I really feel about it. I tell them to not even bother wasting their money. To go else where because PC isn't interested their customer base or whether or not their product works right all they're worried about it making a buck.

Oh and yes I have called customer support and in total I've spent SIX hours waiting and trying to figure out the issues.

Another unsatisfied schmuck...

Have you updated your E2 using Cricut Sync? (A new version of that was released just over a week ago.) http://www.cricut.com/cricutsync/

Once you have done that you'll need to update the drivers on the E2. You do that from CCR by clicking on the Help menu, Install Drivers, Expression 2 drivers.

Forgot to mention - After I did the updates today used the troubleshooting option that came up on the update screen. When I answered yes to my cartridges not showing it asked it I wanted it to reinstall my cartridges. - long story short it basically froze up and accomplished nothing. Same thing has happened in the past when trying to install updates.
I REALLY want to be able to use Craft Room - working on that little screen with no keyboard is a pain in the neck. Really hoping my dear honey didn't waste a ton of money getting me this.

I am hoping to call monday for phone help but the boards seem to indicate that there are some persistent and unresolved issues with Expressions 2.
sigh

I ordered the Anniversary E2 from HSN. The first one I received had solenoid issues, so I had to ship it to PC for an exchange. The new E2 cuts, but even for thin cardstock, I have to set the blade at 6 and maximum pressure. When I cut Bazzill or Anna Griffin paper I have to use multi-cut. I also have the Expression and the Imagine and can cut these cardstocks without using multi-cut. I realize I should have called PC and asked for another exchange at that time, but I really just wanted to use my machne. Depending on the image, multi-cutting, even at the slowest speed can result in torn cuts. It became so frustrating that I packed away my E2 and now use my E and my Imagine. After I spent all that money on the E2, I would like to actually enjoy using it. What, if anything, can PC do for me?

Yes, I put in a new blade and even swapped out the blade carriage with the one in the Expression. However, strange as this may be, after I did the most recent E2 update, the E2 is cutting just fine. I tested cuts on DCWV Glitter paper and DCWV cardstock. I was able to use single-cut, even on the glitter paper.

I am very new to scrapbooking and Cricut and to this forum. I didn't find this until AFTER I purchased by CE2 or I may have thought otherwise. I was mildly excited that the CE2 came with 2 preloaded cartridges - awesome I can cut things without scissor pain. Then I found Craft Room and I went from mildly to wildly excited - then deeply depressed. Like alot of others on here I cannot get Craft Room to recognize the internal cartridges on my CE2. I have installed, uninstalled, downloaded, unloaded and nearly kicked the cat to no use. I need help but customer support hours are not conducive to my work schedule. Maybe I should just give up.

I registered it Monday evening. I called support last night and they told me that it doesn't actual register until Thursdays. I don't remember seeing that anywhere in the book or anywhere else. So I will try tonight or tomorrow to see if it recognizes the internal cartridges. Thanks for checking.

Lesly

Mercy
It is working great. I am using the E2 internal carts and Craft Room and have been able to cut without problems. Now I just need to get more carts and learn how to really use this thing.

Hi All. I just got my E2 last week & this weekend I had the time to play. What I love about my E2 is that 1). Love that I can cut various sizes at one time on my matt; 2). I can put in a piece of scrap paper & size it in my E2. This is great when I only have just a little pice of paper to work with; 3). sometime I forget to size the letteres & I have to go back & size each letter. Not with my E2. I just love my machines. I have the Cricut Expression, the cricut Imagine anf now the Cricut Expression 2. Love it.

I took delivery of my E2 on 10th March 2012, and started using it about 4 weeks later. I've used it about 4-5 times since with no problems except my unfamiliarity with the differences between it and my Create.

On Saturday I was working with the Flower Shoppe cartridge when the machine switched off. I thought I had inadvertently pressed the power button whilst changing the characters on the screen (which is kind of difficult as it definitely requires a direct press). I restarted the machine and carried on with loading the characters and cutting.

A short time later the machine powered off again and when I switched it back on it came up with the calibration screen??** So I re-calibrated and agreed to the licensing agreement and off we went again. This happened on a further two occasions and the screen is now stuck on the agree/disagree screen.

I have powered off, unplugged for the night, given it a real hard staring at, told it I'll but it back in it's box and get my create out again but nothing seems to work.

I rang my suppliers, CardcraftUK who gave me a toll free number for UK customers to ring, 08081017032, and the advise that it would be best to ring between 5pm and 8pm UK time. This number does not work, it rings and and automated voice says "your call cannot be completed as dialled, please check the number and dial again". It then disconnects and comes up as engaged if you try to ring back.

I tried your direct chat window and was given another number 1 877 727 4288 which doesn't work either, so I was advised to email you at isupport@cricut.com. Unsuprisingly this bounces back from the mailor daemon as no such user!

I have downloaded the sync application and it tells me that the power is on but the device is not communicating (I think this is similar to the wheel is turning but the hamster's dead!), so I ran the troubleshooting assistant and it recommended that I reinstalled the E2 application software. I selected the Yes option and nothing happened. If I select No I go back to the first screen. I never had a CD or DVD with the E2 and don't know if I should have had one.

This machine is a bit too expensive to use as a doorstop, so I'd be obliged if you could offer some help.

Gilly M
(a very disappointed and frustrated English customer with absolutely no UK support).